Introduction
Familiar is a social platform for artists, clients, and creative communities. This Privacy Policy explains what information we collect, how we use it, and what choices you have.
By using Familiar, you agree to the practices described in this policy.
Information we collect
We collect information that you provide directly when you create an account, edit your profile, post content, request commissions, or contact us.
Account information, such as your email, username, display name, and account type.
Profile information, such as avatar, bio, language badges, portfolio content, and public links.
Content you upload or share, such as posts, images, commission details, and messages connected to requests.
Technical information, such as device type, browser, IP address, session data, and basic usage logs.
How we use your information
We use your information to provide, secure, improve, and personalize Familiar.
To create and manage your account.
To display your profile, portfolio, posts, and commission information.
To process commission requests and related actions.
To protect the platform from abuse, spam, fraud, and unauthorized access.
To improve performance, accessibility, and user experience.
To contact you about important account, safety, or service updates.
Public content
Some information on Familiar is public by design. This may include your username, display name, avatar, profile page, portfolio, public posts, commission listings, and other content you choose to publish.
Please avoid sharing private or sensitive information in public areas of the platform.
Cookies and similar technologies
Familiar may use cookies, local storage, and similar technologies to keep you signed in, remember your preferences, improve security, and understand how the platform is used.
How we share information
We do not sell your personal information. We may share limited information only when necessary to operate Familiar, comply with legal obligations, protect users, or use trusted service providers.
Service providers that help us host, secure, analyze, or operate the platform.
Authorities or legal parties when required by law or valid legal process.
Other users, when you publish content or interact with public features.
Data retention
We keep your information for as long as needed to provide Familiar, comply with legal obligations, resolve disputes, prevent abuse, and enforce our terms.
When your information is no longer needed, we will delete it or anonymize it where reasonably possible.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, export, or restrict the use of your personal information.
You can update some account and profile information directly in your settings.
You may request deletion or correction of certain personal information.
You may contact us if you have privacy questions or requests.
Security
We use reasonable technical and organizational measures to protect your information. However, no online service can guarantee perfect security.
Children's privacy
Familiar is not intended for children below the minimum age required by applicable law. If we learn that we collected personal information from a child without proper consent, we will take appropriate steps to remove it.
Changes to this policy
We may update this Privacy Policy from time to time. When we make important changes, we will update the effective date and may notify users through the platform.
Contact
If you have questions about this Privacy Policy, you can contact the Familiar team through the official support or contact channels provided on the platform.